Shipping and Returns
PROCESSING
Orders are prepared in small batches.
Processing time is typically 2–5 business days.
Tracking information is provided once your order has been dispatched.
SHIPPING
Shipping times vary based on location and carrier.
Estimated delivery windows are shown at checkout.
Delays caused by carriers are outside of our control,
but tracking updates will reflect movement when available.
Please ensure all shipping details are entered correctly at checkout.
Orders shipped to incorrect or incomplete addresses may not be recoverable.
RETURNS
Returns are not typically accepted.
If there is an issue with your order, contact with details and photos if applicable.
Each situation is reviewed individually to determine an appropriate resolution.
DAMAGED OR INCORRECT ORDERS
If your order arrives damaged or incorrect, contact with photos and order details.
A resolution will be provided if possible.
FINAL NOTES
Each item is prepared, packed, and shipped with care.
Variation between pieces is expected and reflects the nature of the materials.
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